Shipping policy

SHIPPING POLICY — DRIVEN BY CHRIST

Last updated: 9 August 2026

Thank you for shopping with Driven By Christ. We are committed to getting your order to you safely and as quickly as possible.

1. Shipping within South Africa

We currently offer delivery within the Republic of South Africa.

Orders are processed once payment has been successfully received and verified.

Orders are generally processed within 1–3 business days. Once your order has been dispatched, you will receive delivery or tracking information where available.

Estimated delivery times are generally:

Nationwide: approximately 8–11 business days

Please note that these are estimated delivery times and are not guaranteed. Delivery may take longer during sales, promotional periods, public holidays, peak seasons, adverse weather, or circumstances outside of our control.

2. Shipping Costs

Shipping charges will be displayed at checkout before you complete your purchase.

Shipping fees may vary depending on your delivery address, order size, weight and the delivery service selected.

Any applicable free-shipping promotion will be subject to the terms displayed at the time of purchase.

3. Order Processing

Orders are normally processed during business days, Monday to Friday, excluding South African public holidays.

Orders placed over weekends or public holidays will generally begin processing on the next business day.

We reserve the right to contact you if additional information is required to process or deliver your order.

4. Tracking

Where tracking is available, tracking details will be provided to you once your order has been dispatched.

Please ensure that your delivery address, telephone number and email address are correct when placing your order.

Driven By Christ cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer.

5. Delayed or Lost Deliveries

While we work with reputable delivery providers, delivery times may occasionally be affected by circumstances outside our control.

If your order appears to be delayed or lost, please contact us at info@drivenbychrist.co.za and provide your order number so that we can investigate the matter with the relevant courier.

6. Damaged Deliveries

If your order arrives visibly damaged, please contact us as soon as reasonably possible after receiving the package.

Where appropriate, please provide photographs of the packaging and the damaged product to assist us with investigating the issue.

7. Incorrect Address

Customers are responsible for providing an accurate and complete delivery address.

If an order is returned to us because an incorrect or incomplete address was provided, additional delivery charges may apply before the order can be resent.